2016 saw of flurry of openings in the newest neighborhood, The Town Center, in the completely reinvented Disney Springs. We were especially excited about one restaurant in particular, D-Luxe Burger. So what it’s all about? Worth the cost? Here are the 6 things you need to know about D-Luxe Burger at Disney Springs.
6 – Much Needed Quick Service Restaurant for Disney Springs
Disney Springs has become a food lover’s paradise. While the list of table service restaurants has been growing, the lack of a quick-service restaurant was noted. So, we were pleasantly surprised to learn that D-Luxe would be a quick-service restaurant. While we love Earl of Sandwich and Wolfgang Puck Express, we’re thrilled at having another option for a quick bite to eat while at Disney Springs.
5 – Simple Ordering and Pick-Up
Upon entering the restaurant you’ll join the queue to place your order. We visited on a busy Friday night and the line was actually out the door. We waited about 15 minutes to place our order. The ordering counter is quite small and only two cast members take orders at a time. This is likely for the best, because the cooks can only handle so many burger orders on the grill at one time. You’ll place your order for everything here. Be sure to mention any alterations you wish for your order. After ordering you’ll receive a pager and you’ll wait for your food order. Most tables have a spot where you put your pager and they will even bring your food to you when it is ready.
Note that D-Luxe does accept the Disney Dining Plan and is one quick-service entitlement. Considering burgers range in price from $9.99 to $12.99, using an entitlement here is a great value. D-Lux has begun to offer various discounts. The last time we visited they were offering a discount for annual pass holders but not Tables in Wonderland. Be sure to ask.
4 – Intriguing Menu
D-Luxe features burgers, of course, and they have six burgers to choose from. Feel free to customize when you order. The gourmet burgers on the menu include:
Classic Cheeseburger – Beef patty topped with cheddar, lettuce, tomato and pickle
Barbeque Classic Burger – Beef patty topped with a fried onion ring, smoked Gouda, bacon, barbeque sauce and lettuce
El Diablo Burger – Chorizo-and-signature-blend patty, fried banana peppers, pepper jack cheese, lettuce, tomato and chipotle mayonnaise
Southern Classic Burger – Beef patty, topped with fried-green tomato, pimento cheese, lettuce and bacon
Cluck Burger – Ground chicken patty, garlic herb sauce, avocado, lettuce and tomato
Veggie Burger – house-made patty topped with Tzatziki, green bean salad, lettuce and tomato
Children have two options: a cheeseburger or a ground chicken burger. Sides include freshly cut fries with your choice of dipping sauces. The restaurant also includes some flavorful gelato shakes with rotating flavors. Adults will find hard sodas, draft beer and cider, as well as shakes with spirits that include the flavors Smoked Bourbon and Godiva Raspberry. Non-alcoholic shakes are $7, with alcoholic shakes priced from $9 – $14.
An additional plus is the option of multiple flavors of dipping sauces for your fries. We tried Curry Ketchup, Garlic Ranch and Chipotle Mayo.
3 – Exceptional Theming & Seating
The restaurant has a feel of an old ranch farmhouse with rustic woodwork, barn doors and very unique lighting. The theming is where this restaurant shines. There are two main seating areas indoors. The front room features a gas burning fire place (that was lit and giving off heat even though it was 90 degrees outside) and some large tables. Since the queue and ordering area are also here, expect this room to be a bit loud. After you pass the beverage station and pick-up area, there are bar type seats available along the wall. In the back room, you’ll find tables of all sizes and chairs to match the farmhouse theme. One modern convenience is that every booth and most tables have outlets for charging your portable devices while eating. Outside you’ll find a nice patio area that looks out on the blue spring waters. Be sure to click on the slideshow below for pictures of all the areas mentioned above.
2 – Taste and Value. The Good, the Bad and the Ugly…
Since we are a family of five we ordered 5 burgers: 3 classic cheeseburgers for the kids, 1 bacon hamburger for Cindy and one El Diablo Burger for Chad (who is the most daring when it comes to flavors). When we placed our order, we were told our burgers would be “grilled to perfection,” and would we mind a pink center in our burgers. Since we take our burgers medium we had no objections. Sadly, out of all of the burgers, only Chad’s was actually medium. The kids were well done, but passable. Mine (Cindy’s) was so overcooked, it was charred and had no flavor. We felt we had no choice but to send it back. They were apologetic and took my order again. I only had to wait about 5 minutes for my next burger. Instead of being handed a bacon hamburger like I ordered, I was given a classic cheeseburger with all of the fixings. This being my second burger, and not wanting to wait any longer to eat, I just removed the toppings. Hoping for a better burger this time, I was again disappointed to have a well-done burger. There was a slight hint of pink in the middle but again the edges were well-done and overcooked. Considering they went out of their way to let us know their burgers would be “grilled to perfection,” we were all very disappointed. This being their first week operating, we are trying to give them the benefit of the doubt. We will return in a few weeks or months to see if they have worked the kinks out in regards to the grilling process.
As far as flavor and taste, that is a tough one to consider as our burgers because they were not cooked right. We love hamburgers and have had them all over Disney property. Certainly these burgers were better than most quick-service burgers that you find in the parks (not exactly saying that much). We recently enjoyed a fantastic burger at Sci-Fi Dine In Theater and that burger was much better than what we tasted at D-Luxe burger. Comparing it to a national chain such as Red Robbin (A-) or Shake Shack (A+), D-Luxe was a solid B. Again, we hope our experience is the exception rather than the rule. We hope you have a better experience with your burgers.
As far as value goes, when comparing to other quick-service restaurants the burgers are not that overpriced, when comparing what you will pay on Disney property. A Royal Guard Burger at Backlot Express is $13.49, but that includes fries. A 1/3 lb Angus Bacon Cheeseburger is $11.29 with fries. We ordered two large fries for our family of five and we had plenty. Next time, we would likely just order 1 large fries. (Regular fries are $4.99 and large fries are $7.49). Likely one regular fries would be enough for two people. The aforementioned burger at Sci-Fi Diner with fries is priced at $19.00, so a $10 burger seems reasonable for a quick-service burger on Disney property.
Update: We’ve been back several times and we’re happy to report that our burgers are usually cooked perfectly. We have not had any issues since our visit when it first opened.
1 – Overall Impressions
Overall, we were happy enough with our experience at D-Luxe burger. We’re thrilled to have another quick-service option at Disney Springs. Admittedly, we went in with very high expectations. If you are expecting to be blown away, you will probably be disappointed. However, in context, this is a very solid addition to the Disney counter service line up and an much needed offering at Disney Springs. Most guests are going to be pleasantly surprised by D-Luxe Burger.
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