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NEWS: Disney Announces Opening of Dining Reservation System & Changes to Table Service

We’re now less than one week away from the reopening of select Disney Deluxe Villa resorts and Fort Wilderness Campground. Disney has released new details on dining during the initial reopening beginning June 22, 2020, and the reopening of the dining reservations system. Catch all the details below.





 

Here is the information listed on the Walt Disney World Website:

1 – Dining Reservations Now Available for Resort Guests

Guests with Disney Resort hotel reservations for arrivals June 22 through July 10, 2020, can make dining reservations for select Walt Disney World Resort hotel and available Disney Springs dining locations beginning June 18, 2020. Call the Disney Reservation Center at (407) 824-1391 to check availability and make reservations. Or, if you’re a Disney Vacation Club Member, call Member Services at (800) 800-9800. Guests under 18 years of age must have parent or guardian permission to call.

Note: At this time, a valid Disney Resort hotel reservation will be required to make dining reservations. Online reservations are currently available at select Disney Springs dining locations. Online reservations for other dining experiences will reopen at a later date.

2 – Mobile Dine Check-in Will Replace Cast Member for Table Service Restaurants

Check in to your dining reservations at select table-service restaurants using the new mobile check-in feature on the My Disney Experience app. There’s no need to visit the host stand to check-in!

This convenient feature enables you to maximize your vacation time with family and friends—and minimize your contact with others.

Note: Mobile check-in is only supported by devices running Android or iOS with the latest version of the My Disney Experience app installed and location services enabled.

How It Works
It’s easy to use mobile check-in during your visit. All you need is your phone, the My Disney Experience app and a dining reservation at a participating restaurant!

Here’s how it works:

  • When your check-in window arrives, you’ll receive a push notification prompting you to check-in via the app. Or, you can begin the check-in process by scanning a QR code located in the restaurant’s lobby. There’s no need to visit the host stand to check-in.
  • From the push notification or QR code, you’ll be able to check-in for your reservation—and confirm your arrival time and party details.
  • Once your table is ready, you’ll be notified to proceed to a specified location.

Learn more about dining at Walt Disney World during the phased reopening below.

RELATED ARTICLE: Details on Dining Changes, Character Dining & More as Disney World Reopens

by Chad and Cindy Nykamp

Of all the things that Disney has to consider when preparing to reopen Disney World Parks & Resorts, dining issues are perhaps the most complex and present the most significant challenges to providing a safe experience for both guests and cast members. Since the official announcement of a July reopening, we’ve known some general information on changes coming to dining but had very little detail on how Disney would handle new reservations, character dining, etc. Disney has released further information answers many of our questions. The details are below.





 

Here is the information listed on the Walt Disney World Website:

1 – Changes and Enhancements to Dining

We’re committed to a responsible reopening of Walt Disney World Resort—and we’ve made some important updates and enhancements to our dining experiences based on guidance from health authorities, such as the Centers for Disease Control and Prevention (CDC) and appropriate government agencies.

During the reopening period, many dining experiences may be modified or unavailable in order to promote cleanliness and physical distancing.

2 – What You’ll Need

Before you dine at Walt Disney World Resort, please be aware that you’ll need:

  • Face coverings for each Guest age 2 and up, which must be worn in all public areas—including while entering and exiting dining locations—and can be removed while eating or drinking
  • Planning to dine at a table-service restaurant in a Disney Resort hotel? A confirmed dining reservation is required for day Guests (those not staying overnight) and is highly recommended for Guests staying overnight at a Disney Resort hotel

Also, it’s highly recommended to have:

  • The latest version of the My Disney Experience app on your mobile device, with location services enabled
  • Cashless or contactless forms of payment

3 – Dining Reservations

Explore important updates related to dining reservations at Walt Disney World Resort.

Reservations for Guests Staying at Disney Resort Hotels
Guests with Disney Resort hotel reservations for arrivals June 22 through July 10, 2020 can make dining reservations for select Walt Disney World Resort hotel and available Disney Springs dining locations beginning June 18, 2020. Call the Disney Reservation Center at (407) 824-1391 to check availability and make reservations. Or, if you’re a Disney Vacation Club Member, call Member Services at (800) 800-9800. Guests under 18 years of age must have parent or guardian permission to call.

Note: At this time, a valid Disney Resort hotel reservation will be required to make dining reservations. Online reservations are currently available at select Disney Springs dining locations. Online reservations for other dining experiences will reopen at a later date.

In-Park Dining
At this time, dining reservations are not available for in-park dining experiences. Reservations will resume at a later date.

When in-park dining initially becomes available, you’ll need valid park admission, a reservation for park entry and a dining reservation to dine at an in-park, table-service restaurant. Dining reservations do not guarantee admission to the park.

Disney Springs Dining
Select dining locations at Disney Springs are currently accepting reservations.

Disney Resort Hotel Dining

See #13 for which dining locations will be available during the initial reopening period at Disney Resort hotels.

4 – Disney Springs Dining Reservations

Select dining locations at Disney Springs are currently accepting reservations.

5 – Dining Plans

At this time, Disney dining plans cannot be added to reservations. Check back soon for more information.

6 – Booking Windows

While we plan for the reopening of our Disney Resort hotels and theme parks, we are keeping the well-being of our Guests and Cast Members in mind. At this time, dining and other experience reservations at the Walt Disney World theme parks and Disney Resort hotels are unavailable. We will reopen dining and experience bookings with more limited numbers closer to when the parks reopen. Select Disney Springs locations are currently open for bookings.

When reservations resume, Guests will be able to make dining and experience reservations up to 60 days in advance to allow guests to make their plans closer to their visits.

In addition, Disney Resort hotel Guests can make reservations up to 60 days in advance plus the length of their stay (up to 10 days).

Please note: In order to foster physical distancing during this time, upon reopening, our offerings, restaurants and other experiences such as behind-the-scenes tours will be limited in capacity, while other experiences may remain closed.

7 – Health & Hygiene

New measures have been implemented across Walt Disney World dining locations to promote health and hygiene, including:

  • Enhanced Cleaning: We’ve increased cleaning in high-traffic areas such as public elevators and escalators, handrails, benches, tables, handles, restrooms and more. Additionally, seating areas, dining areas and pagers will be cleaned between Guests.
  • Reduced-Contact Menus: Menus will be shared in ways to minimize contact. At quick-service restaurants, menus will be displayed on signage. And at table-service restaurants, you can scan a code with your mobile device to access the digital menu.
  • Self-Serve Changes: Beverages and other items that were previously self-serve will instead be served by Cast Members.

8 – Enhanced Technology

Use convenient technologies to minimize your contact with others:

  • Mobile Order Service: A time-saving feature of the My Disney Experience app, mobile order service enables you to order ahead at select dining locations and pick up food during a designated arrival window.
  • Scannable Codes for Select Restaurant Menus: While at a table-service restaurant, you can use your own mobile device to scan a code for access to the digital menu.
  • Cashless Payments: At this time, it is recommended all Guests use cashless payment options, including debit cards, credit cards and Disney Gift Cards. Guests can also opt for contactless payment options—such as mobile wallets—or use cash to purchase a Disney Gift Card at Guest Relations and select merchandise locations. Disney Resort hotel Guests can also use MagicBands to charge their purchase to their Disney Resort hotel folio.

9 – Mobile Dine Check-in for Table Service Restaurants

Check in to your dining reservations at select table-service restaurants using the new mobile check-in feature on the My Disney Experience app. There’s no need to visit the host stand to check-in!

This convenient feature enables you to maximize your vacation time with family and friends—and minimize your contact with others.

Note: Mobile check-in is only supported by devices running Android or iOS with the latest version of the My Disney Experience app installed and location services enabled.

How It Works
It’s easy to use mobile check-in during your visit. All you need is your phone, the My Disney Experience app and a dining reservation at a participating restaurant!

Here’s how it works:

  • When your check-in window arrives, you’ll receive a push notification prompting you to check-in via the app. Or, you can begin the check-in process by scanning a QR code located in the restaurant’s lobby. There’s no need to visit the host stand to check-in.
  • From the push notification or QR code, you’ll be able to check-in for your reservation—and confirm your arrival time and party details.
  • Once your table is ready, you’ll be notified to proceed to a specified location.

10 – Dining Experiences

Additional changes to Walt Disney World dining experiences include:

  • Menu items may vary. For specific menu information, check the restaurant’s online menu when the restaurant reopens.
  • Character Dining will not be offered during the initial reopening, with the exception of a modified Character Dining experience at Topolino’s Terrace – Flavors of the Riviera.
  • Dinner shows will not be offered during the initial reopening.
  • Dining locations will be limited in capacity. Some locations will remain temporarily closed.
  • Private dining and in-room delivery will not be offered during the initial reopening window.
  • Mobile order service will be offered at select quick-service dining locations throughout the Walt Disney World theme parks (when open), Disney Springs and select Disney Resort hotels.

11 – Modifications, Cancellations, and Refunds

We understand how much excitement, thought and time goes into planning your visits to Walt Disney World Resort and realize some of these changes may be disappointing. Please know we will be here to help you, as our Cast remains focused on delivering magical experiences and incredible storytelling for everyone who visits.

During this unprecedented period, some of our policies and offerings have been modified:

  • All pre-paid dining and experience reservations impacted by the closure will be automatically refunded.
  • Reservations made at locations impacted by the closure will not be charged a cancellation or no-show fee.
  • We have made the difficult decision to cancel and temporarily no longer offer Disney dining plans. If you have an existing Resort package with a Disney dining plan, we will update your reservation to reflect the removal of the dining plan from your package. The package price will be adjusted accordingly. You will receive a refund if you have already paid in full or a reduction in amount due if you have not yet made final payment.

12 – Tables in Wonderland

All active Tables in Wonderland Memberships will be extended for the number of days the parks are closed.

13 – Dining Locations Open at Resorts

The following locations will be open when resorts open on June 22. For more information about Disney Resorts during the phased reopening, click here. 

Bay Lake Tower at Disney’s Contemporary Resort

  • The Wave… of American Flavors
  • The Wave Lounge
  • Contempo Café
  • Cove Bar

Boulder Ridge Villas at Disney’s Wilderness Lodge 

  • Whispering Canyon Cafe
  • Roaring Fork

Copper Creek Villas & Cabins at Disney’s Wilderness Lodge

  • Whispering Canyon Cafe
  • Roaring Fork
  • Geyser Point Bar & Grill

Disney’s Animal Kingdom Villas – Kidani Village

  • Sanaa
  • Kidani Breakfast at Sanaa
  • Sanaa Lounge
  • Maji Pool Bar

Disney’s Beach Club Villas

  • Beaches and Cream Soda Shop
  • Beach Club Marketplace
  • Martha’s Vineyard

Disney’s BoardWalk Villas

  • Trattoria al Forno (this excludes Character Dining, which is temporarily unavailable)
  • Pizza Window
  • BoardWalk Bakery
  • Leaping Horse Libations
  • AbracadaBar

Disney’s Fort Wilderness Resort & Campground

  • P&J’s Southern Takeout
  • Meadow Snack Bar
  • Crockett’s Tavern

Disney’s Old Key West Resort

  • Olivia’s Café
  • Good’s Food to Go
  • Gurgling Suitcase

Disney’s Polynesian Villas & Bungalows

  • Kona Cafe
  • Capt. Cook’s
  • Pineapple Lanai
  • Barefoot Pool Bar

Disney’s Riviera Resort

  • Topolino’s Terrace – Flavors of the Riviera (please note that the Character Dining experience will be modified)
  • Primo Piatto
  • Le Petit Café
  • Bar Riva

Disney’s Saratoga Springs Resort

  • The Artist’s Palette
  • The Paddock Grill
  • On the Rocks Pool Bar

The Villas at Disney’s Grand Floridian Resort

  • Grand Floridian Cafe
  • Gasparilla Island Grill
  • Enchanted Rose
  • Beaches Pool Bar & Grill

13 – Modifications, Cancellations, and Refunds

We understand how much excitement, thought and time goes into planning your visits to Walt Disney World Resort. Please know we will be here to help you, as our Cast remains focused on delivering magical experiences and incredible storytelling for everyone who visits.

During this unprecedented period, some of our policies and offerings have been modified:

  • All pre-paid dining and experience reservations impacted by the closure will be automatically refunded.
  • Reservations made at locations impacted by the closure will not be charged a cancellation or no-show fee.
  • We have made the difficult decision to cancel and temporarily no longer offer Disney dining plans. If you have an existing Resort package with a Disney dining plan, we will update your reservation to reflect the removal of the dining plan from your package. The package price will be adjusted accordingly. You will receive a refund if you have already paid in full or a reduction in amount due if you have not yet made final payment.

Source: Walt Disney World Website.

Photo Credit: Disney Photo Snapper



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About Chad & Cindy Nykamp

After years of multiple Walt Disney World vacations, Cindy and Chad's dream of living in Orlando came true in 2010. After friends and family made them their go-to-people for Walt Disney World advice, Cindy and Chad launched DisneyLists.com in August 2015 to share their knowledge and love of Disney. Chad and Cindy have been Disney World Annual Passholders for years, DVC members, together have raced more than 70 runDisney races, and particularly love cruising on the Disney Cruise Line. Chad and Cindy also regularly represent DisneyLists.com at Walt Disney World media events. While attending these events, they get an insiders view of all the new things that have come to Walt Disney World. These experiences have helped them gain knowledge and expertise they happily pass on to their followers. They still can't believe how lucky they are to have such an amazing opportunity and will continue to share Disney with anyone who will listen!